1. Strategic Planning – Develop and implement a strategic plan for training and consultancy modules that align with market needs, including TVET programs and micro-credentials registered under HRDC.

2. Operations Management – Oversee daily operations to ensure smooth execution of training and consultancy services, optimising resource utilization for greater efficiency.

3. Curriculum Development – Design and expand TVET programs and micro-credentials, ensuring that training courses and consultancy services are effective, up-to-date, and aligned with industry trends and the latest technologies.

4. Staff Management – Lead and supervise the trainer and consultant team, with responsibilities including recruitment, training, and performance evaluation.

5. Customer Relations – Engage with clients to understand their needs and ensure satisfaction with the services provided.

6. Evaluation – Assess the effectiveness of training programs and consultations, using participant feedback and performance data to continuously improve service quality.

7. Marketing and Promotion – Develop and execute marketing strategies to promote the training centre and consultancy services to potential clients.

8. Financial Management – Oversee budgeting and financial operations, including planning purchases, managing costs, and providing financial reports during weekly, monthly, and quarterly operations meetings.

9. Innovation and Development – Foster innovation in training and consultancy methodologies to ensure the centre remains competitive and relevant.

10. Promotional Materials – Create and distribute promotional materials (e.g., flyers) for programs and training offerings, ensuring they are published timely.

11. Social Media Promotion – Ensure all programs, training, and courses are effectively promoted through various social media channels.